Sample document · effective Oct 1, 2026
Privacy policy
What we collect through inquiries, training, service and job applications, what we use it for, how long we keep it and how we delete it.
Sample documentThis is a sample document for a fictional company. Hangyeol Robotics was invented for Asher Kim’s portfolio, and the forms on this site do not send or store anything you enter.
Hangyeol Robotics Co., Ltd. (“we”) publishes this policy under Korea’s Personal Information Protection Act to protect your personal information and to handle related concerns promptly.
It covers the personal information we handle through inquiries, training registrations, service requests, and job applications on this website, in Korean and in English. Downloads do not ask for any personal information.
1. Why we collect personal information
We use personal information only for the purposes below. If a purpose changes, we will tell you in advance and ask for consent again where required.
- Receiving and answering product, quote, demo, technical, and partner inquiries
- Confirming Hangyeol Academy registrations, sending schedules, and issuing certificates
- Logging service requests, running remote diagnostics, and scheduling on-site visits
- Reviewing job applications and sharing the results
- Emailing news about products, training, and seminars (only if you opt in)
- Keeping the site secure (access logs)
2. What we collect
Each form collects only the items below. We do not collect resident registration numbers or sensitive information, and we do not collect personal information from children under 14.
| Form | Required | Optional |
|---|---|---|
| Inquiries (quote, demo, technical, partner, other) | Company, contact name, email, phone, message, country (English site) | Department and title, products of interest, process details (part weight, reach, cycle time, and so on), attachments, preferred reply channel |
| Training registration | Company, name, email, phone, course, and session | Department, robot experience |
| Service request | Company, contact name, email, phone, robot serial number, symptoms, installation site | Photos, log files |
| Job application (email) | Name, email, phone, and what you include in your résumé and work summary | Work samples |
| Marketing emails (opt-in) | Name, email, company | — |
| Collected automatically | IP address, time of access, browser type | — |
3. How long we keep it
We delete personal information without delay when the period below ends. These periods are set by us, not by law.
| Information | Kept for |
|---|---|
| Inquiries | One year after the inquiry is closed |
| Training registrations | Three years after the course ends (to confirm completion and reissue certificates) |
| Service requests | Three years after the request is closed (to check the robot’s service history) |
| Job applications | 180 days after the hiring process ends. If you are hired, it moves to your HR file. |
| Marketing emails | Until you withdraw consent (we reconfirm it every two years) |
| Access logs | Three months |
4. Sharing with third parties
We do not share your personal information with third parties, except where the law specifically requires it or where you separately consent to the overseas transfer described in section 6.
5. Service providers
To handle service requests quickly, we entrust the work below to others. Our contracts require them to protect personal information, and we check that they do. If the providers or the work change, we will update this policy.
| Provider | Work entrusted |
|---|---|
| Our six dealers in Korea (Seoul, Incheon, Daejeon, Gwangju, Busan, Ulsan) | First-line service and visit scheduling for service requests in their region |
6. Transfers outside Korea
If your company is in Europe or North America, we pass your inquiry to our subsidiary in that region so the local team can reply, but only if you give separate consent on the form.
If you do not consent, your inquiry is still accepted and our headquarters replies directly. You can withdraw consent at any time by emailing privacy@example.com.
| Item | Details |
|---|---|
| Recipients | Hangyeol Robotics Europe GmbH (Germany); Hangyeol Robotics America, Inc. (USA) |
| Contact | europe@example.com · america@example.com |
| Information transferred | Company, contact name, email, phone, country, and message |
| Purpose | A reply on quotes and technical questions from the local team |
| When and how | When we receive the inquiry, through an encrypted business system |
| Kept for | One year after the inquiry is closed |
| If you decline | Nothing is transferred and our headquarters replies. There is no other consequence. |
7. How we delete it
When the retention period ends or the purpose is fulfilled, we delete the information without delay. Anything another law requires us to keep is stored separately and only for that period.
Electronic files are erased so they cannot be recovered, and paper records are shredded.
8. Your rights
You can ask at any time to see, correct, or delete your personal information, to stop its processing, or to withdraw your consent.
Send your request by email (privacy@example.com), phone (+82 53-0614-2700) or letter. After confirming your identity, we will respond within 10 days of receiving it. A legal representative or someone you authorize can also make the request.
9. How we protect it
- Administrative: we follow an internal management plan, keep the staff with access to a minimum and train them every year.
- Technical: we control access rights, keep and review access logs, encrypt personal information in storage and in transit, and keep security software installed and up to date.
- Physical: entry to server rooms and document storage is restricted.
10. Cookies
This site does not use cookies. There are no analytics or advertising cookies, so there is no cookie banner.
The models in your compare list and the files you select on the downloads page stay in your browser on this device and are never sent to us. Clearing site data in your browser settings removes them.
11. Privacy officer
For questions, complaints, or remedies about personal information, contact us below. These are sample contacts for a fictional company.
| Role | Contact |
|---|---|
| Privacy officer | Executive Director, Corporate Support |
| Department | Information Security Team, Corporate Support |
| privacy@example.com | |
| Phone | +82 53-0614-2700 (main line) |
12. Where else to get help
If you need help with a privacy violation, you can also contact these Korean public agencies.
- Personal Information Dispute Mediation Committee: 1833-6972
- Personal Information Infringement Report Center (KISA): 118
- Supreme Prosecutors’ Office: 1301
- Korean National Police Agency: 182
13. Effective date and changes
This policy takes effect on October 1, 2026. We will post any changes on our news page at least seven days before they take effect.
- Document
- Privacy policy
- Effective
- Contact
- privacy@example.com
- Status
- Sample for a fictional company